www.cvshealthsurvey.com – Get 20% Off – Take the Official CVS Health Survey

www.cvshealthsurvey.com is the official customer satisfaction survey platform managed through Medallia for CVS Pharmacy. It invites recent shoppers to share their experiences across various touchpoints store cleanliness, staff service, product availability, checkout speed, and overall satisfaction. By entering a 17‑digit survey code from a CVS receipt, participants can complete the survey (in English or Spanish) and enter the sweepstakes to win a $1,000 gift card or cash prize

Why CVS Runs the Survey

CVS seeks candid feedback to guide operational improvements and elevate customer experience. Key areas of focus include self-checkout usability, receipt options (print, email, or no receipt), inventory management, and pharmacy services such as prescription holds and pickup. Insights from this program have led to concrete enhancements in store operations

Typical Survey Questions

Participants respond to questions like:

• Likelihood to recommend CVS to others.

• Satisfaction with service, cleanliness, speed, and product availability.

• Experience using coupons or ExtraBucks.

• Details about any notable positive or negative experiences

How CVS Uses Your Feedback

Survey input drives tangible improvements:

• Self‑Checkout Enhancements: Optimizations for scanning accuracy and coupon processing .

• Receipt Flexibility: Options to print, email, or skip receipt—health benefits (e.g., paper savings) highlighted .

• Online-to-Store Features: Expansion of “Buy Online, Pickup In-Store” and prescription services .

• Prescription Services: Shorter hold times and app/website updates to streamline refills .

Summary

The CVS Health Survey at www.cvshealthsurvey.com is a feedback program designed to help CVS refine its services from self-checkout and prescriptions to receipt choices and store cleanliness. With quick participation, eligible customers get a chance to win a $1,000 prize each month. Feedback is used to drive operational improvements, with safeguards in place to protect participants from scams.